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Privacy Policy

Last Updated: November 14, 2025

Storevia ("Storevia", "we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website, apps, and services ("Platform").

By using Storevia, you agree to this policy.

Secure Data

Your information is protected with encryption

Transparent

Clear about what data we collect and why

Your Rights

Access, correct, or delete your data

No Selling

We never sell your personal data

1Information We Collect

AInformation You Provide

  • Name, phone number, email address
  • Billing and shipping address
  • Account login details
  • Payment information (processed securely via third-party providers)
  • Communications with customer support
  • Reviews, feedback, and uploaded content

BInformation Collected Automatically

  • IP address and device information
  • Browser type and operating system
  • Usage data (pages visited, clicks, session duration)
  • Cookies and tracking technologies

CInformation from Storevia Operations & Partners

  • Order status updates
  • Delivery confirmations
  • Fraud prevention and identity verification data

2How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process orders and payments
  • Facilitate communication between customers and Storevia support
  • Provide customer support
  • Prevent fraud and ensure platform security
  • Improve our services and user experience
  • Send order updates, service notices, and (if opted in) marketing communications
  • Comply with legal obligations

3How We Share Information

We may share your data with:

Storevia Operations Team

To fulfill orders, provide delivery, and handle returns through Storevia operations.

Service Providers

Payment processors, logistics companies, hosting providers, analytics services.

Legal & Regulatory Authorities

When required by law or to protect rights, safety, or prevent fraud.

Business Transfers

In case of merger, acquisition, or asset sale.

We do not sell your personal data.

4Cookies & Tracking

Storevia uses cookies and similar technologies to:

  • Keep you logged in
  • Remember preferences
  • Analyze traffic
  • Improve performance

You may disable cookies in your browser settings, but some features may not function properly.

5Data Security

We implement technical and organizational safeguards to protect your information, including encryption and secure servers.

However, no online system is 100% secure.

6Data Retention

We retain personal data as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

7Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (where legally permitted)
  • Withdraw marketing consent
  • Object to certain processing activities

Requests can be submitted to our support team.

8Children's Privacy

Storevia is not intended for users under 18. We do not knowingly collect data from minors.

9Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

10International Data Transfers

Your information may be processed in countries where our service providers operate, subject to security safeguards.

11Changes to This Policy

We may update this Privacy Policy. Changes take effect when posted on the Platform.

12Contact Us

If you have privacy-related questions:

Business Name

Storevia (PVT) LTD

Country

Sri Lanka

Your Privacy Matters

We're committed to protecting your personal information and being transparent about our practices.

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